Introduction
These terms and conditions (“terms”) apply to all transactions between the customer (“you”) and LK GALORÈ (“we”, “us”, “our”) in relation to our website, sales, and services. By using our website or placing an order, you agree to be bound by these terms.
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
All content, designs, text, graphics, software, and other material on our website are the copyright of LK GALORÈ and are protected by copyright laws. No part or parts of the website may be reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without our prior written permission.
Restrictions
You are specifically restricted from all of the following:
- Our products are intended for adult use. By using our website and purchasing our products, you confirm that you are at least 18 years of age or have obtained parental consent to make a purchase.
- You are prohibited from using our products or services for any unlawful purpose, or in any way that may violate local, national, or international laws and regulations. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
- Products purchased from LK GALORÈ are for personal use only and should not be resold or used for commercial purposes without our prior written consent.
- You are prohibited from providing false or misleading information when using our website, including false names, addresses, and payment details.
- You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
These restrictions are designed to protect our business and ensure that our products are used appropriately and in accordance with the law. Violation of these restrictions may result in the termination of your access to our services or the cancellation of your order.
Payment
Full payment is required before any goods are dispatched. We accept major credit and debit cards, and payments via PayPal, Klarna & Clearpay. Your payment information is processed securely and we do not store or have access to your payment details.
Upon placing an order, you will receive an email confirmation. This does not constitute acceptance of the order by us. Order acceptance and the completion of the contract between you and us will take place when the goods ordered have been dispatched, unless we have notified you that we do not accept your order or you have cancelled it.
Delivery
We aim to dispatch orders within 3 working days of payment. Delivery times are estimates only and we shall not be liable for any delays caused by the carrier.
Refunds and Returns
We offer a 14-day returns policy for items in their original, unworn condition with all labels and tags attached. If you wish to return an item, please contact us within 14 days of receiving your order. Refunds will be issued to the original method of payment within 14 days of receiving the returned item.
We do not offer refunds for our made to order products, only exchange.
Liability and Indemnity
We do not exclude or limit our liability for death or personal injury caused by our negligence or fraudulent misrepresentation or any other liability which it is not lawful to exclude or limit. If your use of material on our website results in the need for servicing, repair, or correction of equipment, you assume all costs thereof.
Privacy Policy
We respect your privacy and will treat all your personal information as confidential. We use your information only for the most basic necessary functions and in accordance with our Privacy Policy.
Force Majeure
We will not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply.
Agreement
By using our website or purchasing our products, you agree to be bound by these terms and conditions. Every effort is made to ensure the accuracy of pricing and product information, and full payment is required before goods are dispatched. We offer a 14-day returns policy for items in their original, unworn condition. All content on our website is protected by copyright laws. We do not exclude or limit our liability for death or personal injury caused by our negligence or fraudulent misrepresentation. Your personal information will be treated as confidential and used in accordance with our Privacy Policy. We will not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control. These terms and conditions will be governed by and construed in accordance with English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. Restrictions include age restrictions, territorial restrictions, prohibited uses, resale restrictions, and the prohibition of providing false information, and users are responsible for maintaining the confidentiality of their accounts. If you have any queries regarding these terms and conditions, you may contact us at info@lkgalore.com
Governing Law & Jurisdiction
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
Please note that these terms and conditions can change at any time, and it is up to you to check these terms and conditions regularly before ordering products in case there are any changes.